Calling all editors, publishers, journalists and freelance writers. Give your copy a boost. Turn your articles into living pieces that spark measurable debate, get closer to your readers and engage their mind and soul – we’re talking revolution.
As it was in the beginning
Publishers have for many years relied on letters to get feedback from their readers and although email has opened up this method of communication it is still time consuming and difficult to monitor and process, and for the more popular articles, it is either a case of only a fraction of the received correspondence ever being used, or where online comments have been allowed, well written and good comments can be buried under poorly written and abusive comments.
Let’s face it, as well as being an overhead for the publisher, to most people it is an unrewarding medium in terms of effort required and response received, just think of the number of letters that go unpublished and unread.
As it is now
New channels of communication have been created by the Internet and this in turn has created opportunities that allow us to challenge traditional methods. The Internet is now a mature technology, no longer the preserve of technical geeks but a technology that has been embraced by a global population, young and old allowing us now to re-evaluate the way things are done. Newspapers, trade journals, magazines and ezines now have the opportunity to change the mental process.
When people read an article that provokes thought they now expect the opportunity to comment either by writing a comment, sending an email or writing a letter. Sure emails are easier but it still takes time to craft an email and time for the majority, is what they haven’t got.
Although of interest a letters page is at best a snapshot of views or if comments have been allowed an unmanaged and often never ending list of comments; they may be well crafted and well written but due to the free text form, collectively they are views that are notoriously difficult to measure.
As it should be
Now consider the advantages of linking articles to online surveys where as a publisher you will have the ability to obtain valuable readership feedback in a form that can be easily measured. Communicating with your readers is important but equally so is allowing your readers to communicate with you; and in a way that they know it will count.
Want a snapshot of opinion? Did they like what they read? Did your readers agree with what was said or do they take the opposite view?
Now it’s easy
Traditional printed surveys would have taken considerable effort to design, publish and collate, a process that was too long winded and justifiable only for the niche and important topics.
However, using a hosted survey site surveys and questionnaires can be created and published via the Internet by anyone who has a pulse. Professional looking surveys and questionnaires created in minutes that make the perfect complement to articles that prompt opinion and debate.
The advantage over letters, e-mails and comments are that with online surveys all the feedback gathered is managed and measured and online survey websites can provide you with surveys and real time charts that you can keep private or share with your readers.
Link each article to an online survey and not only extend the life of the article as people have a channel to express their views, but involve your readers in the discussion where they now know their opinion will be counted.
If you think they would rather send an email? – not a problem – just include the facility within the survey and get the best of both worlds.
It’s low cost, fast and easy to do; it will not only empower and engage the reader but will establish a valuable communication channel that will provide you with measurable feedback and give you the opportunity to promote other related articles.
Take the opportunity to register your view of this article here:- Readership Feedback Survey